Can AIXI Hardware make design drawings for me?
We do not provide design services. You are responsible for submitting 2D and 3D CAD drawings, and we can then provide a Design for Manufacturing review upon receiving your order. Read how to prepare your CAD drawings for manufacturing. If you send us sample ,we can make a design according to your sample .
How long about quotation?
In most cases, we respond within 24 hours of receiving an RFQ. If the quote is delayed, we will notify you as soon as possible.
What type of design files does AIXI Hardware accept for quoting?
In order to provide an accurate and timely quote, we only accept 3D CAD files in STP, STEP , IGS , IGES format. 2D drawings with reference dimensions must be in PDF format. We must receive complete manufacturing information as part of this technical documentation.
Can I use my own material for production?
Yes, that's fine so long as it fits with our machine capabilities.
Can I use my own molding to do products?
Yes, that's ok if you can offer all mold give us .
How do I know my design will be kept confidential?
We of course will sign NDA (non disclosure agreement manufacturing) agreement. We also have a strict policy within our factory that no photographs are ever allowed of a customer's product without express permission. Ultimately we rely on our reputation of working with hundreds of thousands of unique designs over many years and never allowing any proprietary information to be disclosed to a third party.
How does AIXI Hardware compare to other suppliers on price?
As compared to Chinese suppliers, we choose to not to compete on price but to offer the highest levels of quality, rapid response and professional results. we also dont want you choose us because price ,we hope will forever cooperation just because our quality and services .
Are lead times in working days or calendar days?
Lead times are quoted in calendar days. As per our Terms and Conditions, quoted lead times commence only after completion and confirmation of design for manufacturing review and the beginning of actual production.
How quickly can I get my parts?
Quality parts can be made in as little as two weeks if you provide us with complete 2D and 3D CAD models. More complex parts requiring or other special features will take longer. Request a quote to get more accurate lead times based on your project. As for shipping, most of our shipments are via air freight, which can take a few days from China to Europe or North America.